A submarine cable company, MainOne says it may take up to two weeks to repair undersea cable cuts which disrupted internet services in Nigeria, Ghana, Cote D’Ivoire, Senegal, and other West African and East African countries since Thursday.
The company said the cause of the network outage was as a result of a fault on the MainOne network.
Since Thursday, telecommunications subscribers and bank users have been stranded as the disruption paralysed digital transactions and internet communications.
On the possible cause of the outage in the sea, the company said, “Most submarine cable faults occur as a result of human activities such as fishing and anchoring in shallow waters near shore, natural hazards such as earthquakes, landslides, and then equipment failure.
While providing an update on Saturday, the company said actions have been taken to mobilise a vessel to expeditiously repair the cable in the deep ocean.
MainOne said restoration capacity for temporary relief would be made available for customers.